FAQs
Thank you for your loyalty and support, which has allowed Central Bank to experience exceptional growth since our founding in 1877. Following is a list of questions and answers to help inform you about the closure of our Urbandale 100th and Ingersoll branches at the end of the business day on Friday, December 6th, 2024.
| Why are you closing the Urbandale 100th and Ingersoll branches? |
| With the close proximity of our other banking locations and the significant advancements in digital banking tools, we can better focus our resources to ensure the best possible services across our locations. |
| Where should I do my banking following the closure of the branches? |
| Visit any of our six Des Moines metro locations and receive the same great service from bankers who care about your financial needs. |
| Do I need to talk to anyone to move my checking, savings or loans to a new branch? |
| No, your account will remain the same no matter which Central Bank location you choose to do your banking. |
| Where will the employees go following the closures? |
| Our Urbandale 100th and Ingersoll staff will have the opportunity to transition into positions available at our other Des Moines metro locations. |
We’re excited about the growth and future of Central Bank. With assets exceeding $2 billion, Central Bank serves residents, businesses and communities through 22 locations in Iowa and South Dakota. Whether it’s a mortgage, a small business loan or a new checking account, our employees go above and beyond to make Central Bank work for you and the communities in which we all live.